I haven’t received tracking information

  • We usually get your order shipped in 2-3 business days, but during periods of high demand, there may be slight delays.
  • Ensure that your order is not a pre-order item

You will receive a shipping confirmation email with a tracking number as soon as your order gets shipped.

When to contact customer support?

If it’s been over 5 business days since you placed your order and you haven’t received your shipping confirmation email, don’t hesitate to contact us.