My estimated delivery date has passed

3 October 17, 2024

  • Check the status of your order in the tracking system to see the status of your parcel.

    If the parcel has reached your country, you can contact your local postal office for more information.

    Only business days are counted towards. Production of your order does not account for the shipping period, so the delivery timeframe can be longer than expected.

    Example: 

    • You made an order on March 1st, Friday.
    • Processing your order will take 1-3 business days.
    • Estimated delivery time is 3-7 business days.
    • In case the shipment gets lost shipping provider has up to 10 additional business days to find the parcel.

    Your maximum estimated delivery time is March  29th, Friday.

    If the maximum time has elapsed and the status is unclear – contact us.

    How to find your tracking website see “How do I track my order?”